We look forward to working with you to manage your investment property. Here are some things you may like to know:
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Relationships
We want you to enjoy the process of having your property professionally managed. You have access to our team of Property Managers. Once the tenancy is under contract you will be assigned to one manager who will deal with your day-to-day transactions.
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Confidentiality
We commit to working in a professional manner upholding client confidentiality and not disclosing your information to a third party without authority or legal duty to do so. As members of the Real Estate Institute of New Zealand, we abide by an ethical code of conduct.
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Tenancy Tribunal
Our Property Managers are equipped with a thorough knowledge of the Residential Tenancies Act 1986, and the workings of the Tenancy Tribunal should an application be needed. We pride ourselves on having good relationships with our clients and have a track record of successful mediation and tribunal results. We also work with Scotney Williams from Tenancy Practice Services.
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Keys and Locks
A landlord is required to provide a secure dwelling, so locks need to be in good working order. We require two full sets of keys to be provided please. Plus enough front door keys to cover all adults who could live in the home.
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Rent reviews & appraisal
We will routinely check the Market Rents to ensure that your investment is achieving the correct rental amount. If we deem this to be too low, we will carry out a Rent Increase, this will be communicated with you prior. Sales appraisals can be organized upon request.
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Statements & Payments
Monies are paid through to Owners accounts Monthly. Along with your Payment you will be emailed or posted a Monthly Statement.